Central Office of the Security Service of Ukraine

33 Volodymyrska St., Kyiv, 01601

For oral appeals and information on registration of appeals from individuals submitted to the SSU: +38 (044) 293-89-99
Hotline: 1516
E-mail: 1516@ssu.gov.ua
For issues related to coordination of search and liberation of prisoners of war and persons illegally deprived of liberty as a result of aggression against Ukraine:
E-mail: united_center@ssu.gov.ua, +38 (067) 650-83-32, +38 (098) 321-11-21 (Viber, WhatsApp, Telegram)
For issuance of certificates to family members of SSU servicemen who were killed (died) or became missing during military service in the units of the Central Office please contact: +38 (044) 255-50-37, +38 (044) 256-99-90 and regional SSU Offices – by phone numbers of these offices

Receipt of official correspondence:

Official correspondence from ministries, enterprises, institutions and organizations is received at the address: 16 Malopidvalna St., Kyiv, Ukraine:
from Monday to Friday from 09:00 to 13:00 and from 14:00 to 18:00
Address for correspondence: Security Service of Ukraine, 33 Volodymyrska St., Kyiv, Ukraine, 01601
e-mail: sbu_cu@ssu.gov.ua
Registration of incoming correspondence from legal entities: +38 (044) 293-89-99

Request public information:

Phone number: +38 (044) 239-70-18
Mail: Security Service of Ukraine, 16 Malopidvalna St., Kyiv, Ukraine, 01601 (please indicate ‘Public Information’ on the envelope)
E-mail: sbu_public@ssu.gov.ua

For reports on internal corruption (Main Directorate for Internal Security):

To report cyber incidents and other illegal actions against information security (the SSU Cyber Security Department):

To obtain archival information:

Regional offices