SSU Central Office

33 Volodymyrska St., Kyiv, 01601

• Reception hall: +38 (044) 256-95-60
• Appeals: +38 (044) 256-99-91
• Hot line: 0 800 501 482
• E-mail: callcenter@ssu.gov.ua
• Lustration requests: +38 (044) 255-82-55
• Prisoners and hostages release, as well as skiptrace: +38 (044) 255-84-35
• Registering incoming correspondence received from legal entities: +38 (044) 256-99-05 

Receipt of official correspondence:

• Official correspondence from ministries, enterprises, institutions and organizations is received at address: Kyiv, 16 Malopidvalna St. on schedule: Monday to Friday, from 9 a.m. till 1 з.m. and from 2 p.m. till 6 p.m.
• Postal address: Security Service of Ukraine,33 Volodymyrska St., Ukraine, Kyiv 1, 01601
• In case of need, scan copy of the documents should be sent to the e-mail: sbu_cu@ssu.gov.ua

Request Public Information:

• Tel: +38 (044) 239-70-18
• Postal address: Security Service of Ukraine,16 Malopidvalna St., Ukraine, Kyiv 1, 01601 (note "Public Information")
• E-mail: sbu_public@ssu.gov.ua

To notify of instances of internal corruption:

• Теl: 0 800 501 482
• E-mail: callcenter@ssu.gov.ua

 Helpline of the Main Directorate for Internal Security:

• Теl: 0 800 500 021

Archive Access:

• E-mail: arhivsbu@ssu.gov.ua