In Volyn region, the SBU CI blocked activities of an organized group that stole funds from client accounts of private and state Ukrainian and foreign bank institutions.

Allegedly, five residents of another region organized this criminal scheme. They set up an underground call center in the office located in Lutsk downtown. The offenders involved several dozens of operators who called clients. Under the guise of bank employees, they asked CVV codes, bank account numbers, and PIN codes for payment cards. After gaining access to client funds, the offenders transferred money to controlled bank accounts.

According to intelligence, the offenders stole almost UAH 500,000 (USD 17,600) each month.

During the searches at the call center and offenders’ residences, the law enforcement officers seized computers, mobile phones and cash.

The criminal proceedings were initiated upon the fact of unauthorized interference with the work of electronic computing machines (computers), automated systems, computer networks or telecommunication networks. The issue of serving notices of suspicion to the offenders is being settled.

The operation was conducted by the USB Office in Volyn region jointly with the Main National Police Department of Volyn region under the legal supervision of the Volyn Region Prosecutor's Office.